Privacy Policy
Last Updated: 16th June 2026
Introduction
At Ignite Your Future, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights under UK data protection law.
By using this website, you agree to the practices described in this policy.
Who We Are
Ignite Your Future is operated by Charlotte Desorgher.
If you have any questions about this Privacy Policy or how your information is handled, please contact
Information We Collect
We may collect the following information:
Information You Provide
Information Collected Automatically
When you visit our website, we may collect information about how you use the site, including:
- Pages viewed
- Time spent on pages
- Clicks and scrolling behaviour
- Device and browser information
- General location information
- Referring websites
- Advertising attribution data
How We Use Your Information
We use your information to:
- Deliver the resources and information you request
- Send email newsletters and updates
- Provide information about programmes, mentoring and services
- Process purchases
- Improve our website and content
- Understand how visitors use our website
- Measure the effectiveness of advertising campaigns
- Maintain the security and performance of our systems
Email Marketing
We use email marketing systems to manage subscriber information and communicate with members of our community.
These systems may include:
- Keap
- ActiveCampaign
Within these systems we may use tags, segmentation and automation to ensure communications are relevant to your interests and interactions with Ignite.
You can unsubscribe at any time using the unsubscribe link included in our emails.
Payments
When you purchase a programme, mentoring service, event ticket or other paid offering, payments are processed securely through third-party providers.
These providers currently include:
- ThriveCart
- Stripe
We do not store or have access to your full payment card details.
Website Analytics and Tracking
We use a number of tools to help us understand how visitors use our website and to improve the experience we provide.
Google Analytics
Google Analytics helps us understand website traffic, visitor behaviour and site performance.
Microsoft Clarity
Microsoft Clarity helps us understand how visitors interact with our website through features such as click tracking, scrolling behaviour and session recordings.
This information is used to improve website usability and user experience.
Meta Pixel
The Meta Pixel helps us understand the effectiveness of our advertising and allows us to improve future advertising campaigns.
Where required, these tools will only operate after you have provided consent through our cookie banner.
Legal Basis for Processing
Under UK GDPR, we process personal information on the following legal bases:
Consent
Where you have subscribed to receive emails or marketing communications.
Legitimate Interests
Where processing is necessary to improve our website, understand visitor behaviour, operate our business effectively and develop services that better meet the needs of our audience.
Contract
Where processing is necessary to fulfil a purchase or provide a service you have requested.
Data Sharing
We do not sell your personal information.
We may share information with trusted service providers who help us operate our business, including:
- Keap
- ActiveCampaign
- ThriveCart
- Stripe
- Google Analytics
- Microsoft Clarity
- Meta
- Website hosting providers
- Technical support providers
These providers process information on our behalf and are required to protect it appropriately.
We do not sell your personal information.
We may share information with trusted service providers who help us operate our business, including:
- Keap
- ActiveCampaign
- ThriveCart
- Stripe
- Google Analytics
- Microsoft Clarity
- Meta
- Website hosting providers
- Technical support providers
These providers process information on our behalf and are required to protect it appropriately.
International Transfers
Some service providers may process information outside the United Kingdom.
Where this occurs, appropriate safeguards are used to protect your information in accordance with UK data protection laws.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
If you unsubscribe from our emails, we may retain limited information to ensure your preferences are respected.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at:
Cookies
This website uses cookies and similar technologies to improve your browsing experience and understand how our website is used.
You can manage your cookie preferences through our cookie consent banner.
For more information, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and the date at the top of this policy will be updated accordingly.